I absolutely love this article as I am looking to embark on the same journey. I had one question about the proposal making and milestone setting.

Is this a formal process or do you work with each client in a customized way to determine what the proposal needs to entail? How do you determine which milestones to set? Can you give an example of a time where you were too vague and it hurt your business or a time where you were too specific (if that was ever a problem for you)? Thanks!